Privacy Policy

Last updated: April 2026

1. Introduction

Flint Nova Technologies Pty Ltd (ACN: [INSERT ACN]) operates Flint Journey, a career intelligence platform available at flintjourney.com (“the Service”). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using Flint Journey you agree to the practices described in this policy.

2. Who We Are

3. Information We Collect

3.1 Information you provide directly

• Account information: Your name, email address, and password when you create an account
• Profile information: Your job title, company name, and career start date
• Career content: Moments, Story items, journal entries, job application details, and any other content you create within the Service
• Uploaded documents: Job descriptions and performance objectives you choose to upload
• Payment information: Billing details processed securely through Stripe — we do not store your card details

3.2 Information collected automatically

• Usage data: Pages visited, features used, and actions taken within the Service
• Device information: Browser type, operating system, and device type
• Log data: IP address, access times, and referring URLs
• Cookies: Session cookies required for authentication and preference cookies for your settings

3.3 Information from third parties

Calendar integrations: If you connect Google Calendar or Microsoft Outlook, we access your calendar events with your permission. We only read event data — we never modify your external calendar.

4. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Flint Journey Service
• Generate AI-powered career insights and outputs based on your content
• Send you email notifications including your weekly digest, event reminders, and gap warnings (where you have opted in)
• Process payments and manage your subscription
• Respond to your support requests
• Detect and prevent fraud, abuse, and security incidents
• Comply with our legal obligations under Australian law

We do not:

• Sell your personal information to third parties
• Use your career content to train AI models
• Share your information with advertisers
• Use your content for any purpose beyond providing the Service to you

5. AI Processing

Flint Journey uses the Anthropic Claude API to generate AI-powered career insights, summaries, and outputs. When you request an AI feature:

• The relevant content from your account is sent to Anthropic’s API for processing
• Anthropic processes this data solely to generate your requested output
• Anthropic does not retain your data after generating the response
• All AI processing is subject to Anthropic’s privacy policy at anthropic.com/privacy

Your content remains yours. It is never used to train AI models by Flint Nova Technologies or any third party.

6. Disclosure of Your Information

We may share your information with:

Service providers

Third-party vendors who help us operate the Service, including:

• Supabase (database hosting)
• Vercel (application hosting)
• Anthropic (AI processing)
• Resend (email delivery)
• Stripe (payment processing)

All service providers are contractually required to protect your information and use it only to provide services to us.

Legal requirements

We may disclose your information if required by Australian law, court order, or government authority, or to protect the rights and safety of our users or the public.

Business transfers

If Flint Nova Technologies is acquired or merges with another entity, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We do not disclose your information to any other third parties without your explicit consent.

7. Data Storage and Security

Your data is stored on servers located in Australia and the United States operated by Supabase and Vercel. We implement industry-standard security measures including:

• Encryption of data in transit (TLS/HTTPS)
• Encryption of data at rest
• Row-level security policies ensuring you can only access your own data
• Regular security reviews

No method of electronic transmission or storage is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service.

• Archived items: Soft-deleted for 30 days before permanent deletion
• Account data: Retained for 90 days after account closure before permanent deletion
• Payment records: Retained for 7 years as required by Australian tax law
• Backup data: May persist for up to 30 days after deletion from primary systems

You may request deletion of your account and associated data at any time by contacting hello@flintjourney.com.

9. Your Rights

Under the Australian Privacy Principles you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request an export of your career content in a portable format
• Opt out: Unsubscribe from marketing and notification emails at any time

To exercise any of these rights contact us at hello@flintjourney.com. We will respond within 30 days.

If you are not satisfied with our response you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Cookies

We use cookies to:

• Maintain your login session
• Remember your preferences
• Analyse usage patterns to improve the Service

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.

We do not use third-party advertising cookies.

11. Children’s Privacy

Flint Journey is not directed at children under the age of 15. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us at hello@flintjourney.com and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email and by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions or to exercise your rights:

For formal privacy complaints please contact the Office of the Australian Information Commissioner:

This Privacy Policy was last updated in April 2026 and applies to all users of Flint Journey.